Privacy Policy – How FF 999 Keeps Your Data Safe

Your personal data is a trust we take seriously. FF 999's Privacy Policy is transparent about what information is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026

Our Privacy Commitment

The steps FF 999 takes to protect members' data.

SSL Encryption

All data is protected with 256-bit SSL encryption. Your information cannot be read by anyone while in transit.

No Sale of Data

Your personal data is never sold to third parties. That is our firm commitment.

Secure Servers

Data is stored on secure servers that meet international standards. Regular security audits are conducted.

Limited Access

Only authorized personnel can access sensitive information. All activity is logged and monitored.

Your Controls

You can view, update, or request deletion of your data at any time.

Transparency in Bangla

The Privacy Policy is written entirely in Bangla so every member can read and understand it with ease.

This Privacy Policy applies to the FF 999 website and mobile app. By using FF 999, you agree to this policy. If you have any questions, support@ff999.cashto get in touch.

1Introduction

FF 999 has earned the trust of members across Bangladesh through transparency. Our Privacy Policy This is a key part of that trust. We believe every member has the right to know — what data is being collected, why it is collected, and how it is used.

This Privacy Policy Built to comply with international data protection standards. By registering or using the FF 999 platform, you consent to this policy.

In Summary: Your data is safe with us. It is never sold or misused — it is used solely to improve our services and ensure your security.

2What Data We Collect

Certain information is essential for FF 999 to deliver its services. Full details are outlined below:

Information Collected at Registration

Data Type Purpose Mandatory?
Full Name Identity verification, payment processing Yes
Mobile Number Account login, OTP verification Yes
Date of Birth Age verification (to confirm you are 18+) Yes
Email Address Sending important notifications Optional

Information Collected During KYC Verification

KYC (Know Your Customer) verification may be required for withdrawals and security purposes. The following information may be collected during this process:

  • A copy of your National ID card or passport.
  • Mobile banking account details (account number only, not full information).
  • A selfie or photo (in certain cases).

Automatically Collected Data

Some information is collected automatically while you use FF 999:

  • IP address and device information.
  • Browser type and version.
  • Page visits and session duration.
  • Betting activity logs.
  • Login time and location (country level only).

Automatically collected data is used primarily for security and fraud prevention — detecting suspicious logins or unauthorized account access attempts.

3How Your Data Is Used

FF 999 uses collected data only for specific purposes. No information is collected or used unnecessarily.

  • Account Management: For registration, login, and account verification.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues and answer your questions quickly.
  • Security: To prevent fraud, money laundering, and account hacking.
  • Service Improvement: To improve your experience on the platform.
  • Legal Obligations: To meet regulatory requirements.
  • Notifications: To send important updates, bonus offers, or security-related notifications.

Promotional Messages: If you no longer wish to receive promotional SMS or notifications, you can turn them off in your account settings or let our support team know.

4Who Your Information Is Shared With

FF 999 Your Privacy committed to protecting your data. Your information may only be shared in the following limited circumstances:

Payment Partners

Only the information necessary to process transactions is shared with mobile banking partners such as bKash, Nagad, and Rocket. These partners operate under their own privacy policies.

Legal Authorities

FF 999 may be required to disclose information under a court order or lawful demand from a relevant regulatory authority. In such cases, only the specific data requested will be provided.

Technology Service Providers

Trusted third-party technology providers are used for server hosting, cybersecurity, and analytics services. Strict confidentiality agreements are in place with all such providers.

What We Never Do: Your data is never sold or shared with advertisers, data brokers, or other betting companies. This goes against FF 999's core principles.

5Cookies Policy

Cookies are used on the FF 999 website and app. Cookies are small data files stored in your browser.

Types of Cookies Used

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functionality Cookies: To remember your language preference and interface settings.
  • Analytics Cookies: To understand which parts of the site are used most.

Most browsers allow you to manage cookie settings. However, disabling essential cookies may prevent some FF 999 features from working properly.

6Data Security Measures

FF 999 Your Privacy uses multiple layers of security to ensure:

  • 256-bit SSL: All data transfers are encrypted.
  • Firewall Protection: Unauthorized access is blocked.
  • Two-factor authentication (2FA): OTP verification at login.
  • Regular Security Audits: Regular audits conducted by external specialists.
  • Data Backup: Regular backups stored in a secure location.
  • Staff Training: Regular staff training on data protection.

Your participation matters: Use a strong password and never share it with anyone. If you notice any suspicious activity, contact support immediately.

7Data Retention Period

FF 999 does not retain data longer than necessary. The general policy is as follows:

  • Data for active accounts is retained for the full duration of the account.
  • After account closure, transaction records may be kept for up to 5 years for legal and regulatory reasons.
  • KYC documents are retained for 3 years after account closure.
  • Support conversations are retained for up to 1 year.
  • After the above period, data is securely deleted.

8Your Rights

As a member of FF 999, you have the following rights over your personal data:

Right of Access

The right to know what information we hold about you.

Right to Rectification

The right to correct inaccurate information.

Right to Erasure

Right to request deletion of data under certain conditions.

Restrict Processing

The right to restrict the processing of your data in certain circumstances.

Data Portability

The right to download your own data.

Right to Object

The right to object to certain uses of your data.

To exercise these rights, support@ff999.cash-. We will respond within 30 days.

In certain cases, data may not be fully deletable due to legal obligations — such as during an active investigation or for financial transaction records.

9Minor Privacy

FF 999 strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal data from minors.

If a minor is found to have created an account, it will be closed immediately upon detection and all collected data will be deleted. Parents or guardians with concerns are welcome to contact us directly.

10Privacy Policy Updates

FF 999 may update this Privacy Policy may be updated. When changes are made:

  • If significant changes are made, an SMS will be sent to your registered mobile number.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Continued use of FF 999 after any changes takes effect will be considered acceptance of the updated policy.

You are advised to check this page regularly.

11Contact Us

To ask questions, raise concerns, or exercise your rights regarding our Privacy Policy, please contact us through the following:

  • Email: support@ff999.cash
  • Response Time: Within 24–48 hours
  • Live Chat: Available 24/7 on the app or website

Support in Bangla: FF 999's entire customer service team communicates in Bangla. Feel free to reach out for any privacy-related matters.

Common Privacy Questions

What members ask most about privacy.

No. Your mobile number is used only for login and OTP verification. It is never shared with any third party, including advertisers or marketing companies.

Partially yes. Personal profile data is deleted, but financial transaction records are retained for up to 5 years for legal compliance. These records are not used for any service purposes.

No. Your betting history is completely private. Only you and authorized FF 999 staff (for security monitoring purposes) can view it — not other members or any third party.

Only country-level location is identified via IP address — for security purposes. Precise GPS or address tracking is not performed. This information is used to detect suspicious login activity.

Yes. NID or passport copies uploaded for KYC verification are stored on encrypted servers and can only be accessed by authorized staff involved in the verification process. They are deleted 3 years after account closure.

Join a Trusted Platform

Your data is completely safe at FF 999. Join a trusted betting platform that follows a transparent privacy policy — get started today.

বাংলা